This privacy notice applies to all users of our website (including our online portals) where Oxford Smiles is the data controller for your personal data, and explains the purposes for which we process your personal data, how we collect and use your personal data, how long we retain your personal data, and the rights you have in relation to your personal data. Personal data means any information that relates to an identified or identifiable living individual.
Information we may collect from you, We collect personal data from: Website visitors
Prospective and current clinicians
Patients and Prospective employees accessing or creating accounts on one of our portals (as described below).
Any references in this policy to “you” or “your” should be interpreted in the context in which the information is processed.
Our legal bases for processing your personal data include your consent, fulfilment of a contractual obligation, and where we have a legitimate interest to process your personal data, provided that our interests do not outweigh your individual rights and freedoms. Our legitimate interests include: Investigating, preventing, and protecting against fraud, security risks, threats to you and others, and violations of this policy
Protecting and defending our rights and properties, including intellectual property
Complying with laws and regulations that apply to us, as well as responding to requests from law enforcement or government authorities or as otherwise required by law
Improving your experiences with our products and services
Understanding and improving our website, user experience, and customer relationships and Enabling our business operations
Personal Data Collection
We collect personal data that you provide to us directly, as well as information provided by your browser or device when you visit our website. We also collect personal data via the portals connected to our site (as described below).
Personal Data You Submit
We collect personal data only when you submit it to us, such as when you register for or subscribe to certain products or services; create a profile; participate in a sweepstakes, contest or game; take a survey; use an interactive feature (such as chat, chat bot or article sharing options); participate in a community forum; or contact customer service. The Personal Data you submit may include, but is not limited to, your name, postal address (including billing and shipping addresses), telephone number, mobile number, email address, gender, username, or profile picture
Personal Data We Recieve From Third Parties
To the extent permitted by applicable law, we may receive Personal Data about you from third parties, such as social media services, commercially available sources, Oxford Smiles, business partners, and, if applicable to you, the third party provider of your subscription. The Personal Data we receive from third parties may include your name, contact information, or relationships with various product and service providers, and your use of certain applications. For example, if you access an Oxford Smiles site or application through a social media service or connect an Oxford Smiles to a social media service, the information we collect may also include your user ID and/or user name associated with that social media service, any information or content the social media service will share with us, such as your profile picture, or email address. The information we obtain depends on your privacy settings on the applicable social media service. When you access Oxford Smiles through social media services or when you connect an Oxford Smiles to social media services, you are authorizing Oxford Smiles to collect, store, and use such information and content in accordance with this Privacy Notice.
Other Information
“Other Information” is any information that is not intended to reveal your specific identity to us, such as browser information, usage data, information collected through cookies and other technologies, demographic information, Protected Health Information, geolocation data obtained with your consent where required by applicable law, and aggregated information.
2.2.1 Other Information You Submit
We collect Other Information when you submit it to us. This may include your password, birthday, education or graduation year, occupation, financial information (such as your experience, professional licensing, and other information), live event accommodations, and interests.
2.2.2 Other Information We Receive From Third Parties
We may receive Other Information about you from third parties, including, for example, demographic data, social media account number, information about your interests, and information about your activities on other websites.
2.2.3 Other Information Collected Automatically
Our services use cookies and other tracking technologies to function effectively and deliver certain features. For more information about how we use cookies and tracking technologies.
Oxford Smiles may also be linked to sites or apps operated by third parties, and may carry advertisements or offer content, special offers, functionality, games or applications developed and maintained by third parties, using iframes, tools, or plug-ins (“Linked Services”). These third party Linked Services may use automated means to collect information about you and your use of these features. Some of these third party sites may be co-branded with an Oxford Smiles or subsidiary logo, even though they are not operated or maintained by us.
Oxford Smiles is not responsible for the privacy practices of such third parties, and once you leave an Oxford Smiles or subsidiary site or click an advertisement, or sign up for a special offer, you should check the applicable third party privacy notice.
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Contact Us
If you have questions about this Privacy Notice or how we or our service providers handle your Personal Data, please contact our Internal Controls Manager and Privacy Officer at contact@oxfordsmilesdental.com. Or you may write to: Attention: Privacy Oxford Smiles, 160 Apex Dr E Marlborough, MA 01752 We will respond to your questions and complaints about our processing of your Personal Data. If you are not satisfied with our response, depending on where you are located you can contact a supervisory authority or your state’s attorney general. Please do not disclose any sensitive Personal Data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, or trade union membership), social security numbers, or criminal background information when contacting us.
We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.